Introduction
I Teach Globally ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, and related services.
Information We Collect
We may collect the following types of information:
- Account and profile information: Name, email address, password, and other details you provide when registering or updating your profile.
- Payment information: Billing details and transaction history. Payment card details are processed by secure third-party payment providers.
- Usage data: How you use our website and courses (e.g. pages visited, progress, device and browser information).
- Communications: Messages you send to us and records of support or feedback.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services.
- Process payments and send related communications.
- Send important updates about your account, courses, or our policies.
- Respond to your enquiries and provide support.
- Analyse usage to improve user experience and content.
- Comply with legal obligations and protect our rights.
Sharing of Information
We do not sell your personal data. We may share your information with:
- Service providers: Partners who help us operate our platform (e.g. hosting, payment processing, email delivery), under strict confidentiality and data protection terms.
- Employers or partners: Where you have enrolled in a program or placement arranged with an employer or partner, we may share relevant progress or eligibility information as agreed.
- Legal requirements: When required by law or to protect our rights, safety, or property.
Cookies and Similar Technologies
We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how you use our site. You can manage cookie settings in your browser, though some features may not work correctly if cookies are disabled.
Data Retention and Security
We retain your information for as long as your account is active or as needed to provide Services and fulfil the purposes described in this policy. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You can update your account details in your profile. For privacy-related questions or requests, contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
YouTube API Services
Our platform uses YouTube API Services to display learning videos. Through this integration, we may access video metadata such as titles, thumbnails, and playback data. This data is used solely to deliver course content and is not shared with third parties or used for advertising.
Our use of YouTube API Services is also subject to Google's Privacy Policy: http://www.google.com/policies/privacy.
You may revoke our platform's access to your YouTube data at any time via Google's security settings: https://security.google.com/settings/security/permissions. Upon revocation, any stored YouTube API data associated with your account will be deleted within 7 days.
Contact Us
For privacy-related questions or requests, contact us at [email protected] or visit our Contact page.